Sunday, May 7, 2017

FTGP : 7 ways of saying sorry sincerely


1. RECOGNISE

See the damage you did with your action and recognise it.

2. REFLECT


See things from the other person's perspective. Focus on your own actions. It's OK to say: “I am sorry to have said hurtful things”.

3. REGRET


Reveal and express your genuine regret and remorse.

4. RESPONSIBILITY


Take responsibility for what you did. Admit your wrongdoing without giving excuses. Just say: “I should not have done that. I hurt you by doing that and I am really sorry.”

5. REQUEST


Ask for forgiveness and express the hope that your apology will be accepted.

6. REDEEM


Make amendments. Do something positive to reduce the damage caused and signal your desire to repair the relationship.

7. RESOLVE


People you hurt want your assurance that it will not happen again. So it is important to resolve not to re-offend and repeat similar wrongdoings, and let the offended party know this.